Our Privacy Policy

PERSONAL INFORMATION WE COLLECT:
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics for example:
(Name, Address & Contact Details)

HOW WE COLLECT YOUR PERSONAL INFORMATION & WHY:
All personal information we process is provided to us directly by you, when using our website forms at https://redlinebarnsley.co.uk or contacting us via Phone, Text, Facebook or even WhatsApp.
We use the information that you have given us in order to process a quote or make a taxi booking that you've requested.

Under UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
> Your consent. You are able to remove your consent at any time.
> You can do this by contacting Redline Travel Barnsley directly.

HOW WE STORE YOUR PERSONAL INFORMATION:
Your information is securely stored. We keep personal information for up to a maximum of 12 month after your booking. We will then dispose of all your information by deleting any digital information and any back-ups that we may have. Also, all our paper trail documents will be shredded.

YOUR DATA PROTECTION RIGHTS:
Under data protection law, you have rights including:

Your right of access
> You have the right to ask us for copies of your personal information.

Your right to rectification
> You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure
> You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing
> You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability
> You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Contact us at redlinetravel@outlook.com if you wish to make such request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint via email: redlinetravel@outlook.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk